Delivery & Payment
Pricing subject to change without notice. Security Latch™ tries to keep pricing as low as possible, but we do reserve the right to change any prices without notice. Call 1-800-977-4629 for the most updated pricing. Many discounts for quantity purchases are available. Some items do ship freight; please call your Security Latch™ Representative for a shipping estimate.
Shipping & Delivery: F.O.B. Vassar, MI or Point of Manufacturer. Shipping will be prepaid and added to the invoice. The customer is responsible for inspecting the shipment for loss and/or damage at the time of delivery. If there is visible damage, the customer should make a note on the shipper Bill of Lading, or refuse the shipment. It is highly recommended to open all packages and inspect before signing for them, report any damage on the Bill of Lading. The customer is protected from any concealed damage ONLY if a claim is filed with the carrier within 7-10 days of delivery.
Small shipments - Fed Ex/ UPS will deliver cartons off trucks into the building.
Large shipments - A truck will deliver your order using standard ail gate delivery if your building has a dock. If your building does not have a dock please let us know at the time of order.
*Liftgates are available. It is the customer’s responsibility to request the liftgate at the time of order. Additional charges will apply.
*Special orders vary in lead-time. Please call for details.
Returns: All returns must be completed within 30 days of delivery and be accompanied by a Returned Merchandise Authorization Number (RMA), obtained by calling 1-800-977-4629. A 10-20% restocking fee will apply to all returns unless Security Latch™ shipped an item in error. The customer is responsible for original shipping charges and shipping back to Security Latch™.
Cancellations: Some items are not subject to cancellation once the order is placed and in production. If you have any questions as to whether your order may be canceled, ask at the time the order is being placed.